Terms of Use

Welcome to KidVenture Pass (“KidVenture,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the KidVenture Pass website, applications, and services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms.

1. About KidVenture Pass

KidVenture Pass is a subscription-based platform that helps parents and guardians (“Parents”) discover and book children’s activities offered by independent third-party providers (“Partners” or “Studios”). KidVenture Pass does not own, operate, or control Partner activities, instructors, or facilities.

2. Eligibility & Accounts

• You must be at least 18 years old to create an account.
• You must be the legal parent or guardian of the child(ren) attending.
• You are responsible for maintaining the confidentiality of your credentials.
• You agree to provide accurate and current information.

3. Subscriptions, Credits & Bookings

KidVenture Pass offers subscription plans that include credits which can be used to book eligible activities. Credit rules, values, and availability may change over time.

• Credits have no cash value and are not redeemable for cash.
• Credits are non-transferable unless explicitly stated.
• Credits may expire or roll over depending on your plan.
• Bookings are subject to Partner availability and policies.

4. Cancellations, No-Shows & Refunds

Cancellation and no-show policies may vary by Partner and by activity. Subscription fees are non-refundable except where required by law. Credits may be forfeited for late cancellations or no-shows, depending on the policy.

5. Partner Studios & Third-Party Services

Partners are independent businesses and are solely responsible for their services, staff, instructors, facilities, safety practices, and compliance with laws, licensing, and insurance requirements. KidVenture Pass does not supervise or guarantee Partner services.

6. Assumption of Risk & Release of Liability

You acknowledge that participation in children’s activities involves inherent risks, including potential injury. To the fullest extent permitted by law, you agree to assume all risks associated with participation and release KidVenture Pass from claims arising from Partner activities or third-party conduct.

7. Health, Safety & Supervision

Parents are responsible for determining whether an activity is appropriate for their child. KidVenture Pass does not provide child supervision. You are responsible for communicating health needs, allergies, or special requirements directly to the Partner.

8. User Conduct

You agree not to:

• Violate laws or regulations.
• Abuse, harass, or harm Partners or other users.
• Attempt fraud, misuse credits, or manipulate bookings.
• Interfere with the Service, systems, or security.

9. Intellectual Property

All content on the Service (including brand assets, text, graphics, and software) is owned by or licensed to KidVenture Pass and protected by intellectual property laws. You may not copy, distribute, or exploit content without written permission.

10. Privacy

Your use of the Service is subject to our Privacy Policy. If you have a Privacy Policy page, it should be read together with these Terms.

11. Modifications to the Service & Terms

We may update the Service or these Terms at any time. Continued use after changes means you accept the updated Terms.

12. Termination

We may suspend or terminate access to the Service at our discretion, including for violations of these Terms.

13. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind.

14. Limitation of Liability

To the maximum extent permitted by law, KidVenture Pass is not liable for damages arising from Partner activities, third-party services, or the inability to access the Service.

15. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

16. Contact Us

Email: support@kidventurepass.com

Reminder: Partners may require additional waivers at check-in. Always review the details shown on the activity page before booking.